Last updated: April 2025
Velle ("we," "us," or "our") is a brand design agency operating at byvelle.com. We provide subscription-based design services to e-commerce businesses. You can reach us at hello@byvelle.com.
We collect information you provide directly to us when you subscribe to our services, including your name, business name, email address, and payment information. Payment processing is handled by Stripe — we do not store your card details.
We also collect information about how you use our website through standard analytics tools, including pages visited, time on site, and browser type.
We use the information we collect to deliver our services, communicate with you about your subscription and requests, process payments, and improve our website and offerings. We do not sell, rent, or share your personal information with third parties for marketing purposes.
All payments are processed by Stripe, Inc. When you subscribe, you are subject to Stripe's privacy policy and terms of service in addition to ours. We receive confirmation of payment but do not have access to your full card details.
Our website uses minimal cookies necessary for basic functionality. We do not use tracking cookies for advertising purposes. You can disable cookies in your browser settings at any time.
We retain your personal information for as long as your subscription is active and for a reasonable period afterward to comply with legal obligations or resolve disputes. You may request deletion of your data at any time by contacting us.
You have the right to access, correct, or delete your personal information at any time. To exercise these rights, email us at hello@byvelle.com and we will respond within 30 days.
We take reasonable measures to protect your personal information from unauthorized access or disclosure. However, no method of transmission over the internet is completely secure.
We may update this Privacy Policy from time to time. We will notify active subscribers of material changes by email. Continued use of our services after changes constitutes acceptance of the updated policy.
If you have questions about this Privacy Policy, contact us at hello@byvelle.com.